Support

Need help with CVCheck? Check the FAQ below or contact us directly.

Frequently Asked Questions

What is ATS and why does it matter?

ATS (Applicant Tracking System) is software that companies use to filter resumes before a human ever sees them. If your resume isn't ATS-compatible, it may be automatically rejected regardless of your qualifications.

Does CVCheck work with Spanish CVs?

Yes! CVCheck is specifically designed for the Spanish job market. It understands CV format differences (photo, personal info, language proficiency levels) and provides recommendations tailored to Spanish employers and platforms like Infojobs.

Can I analyze multiple resume versions?

Yes. Upload different versions of your CV and compare scores to see which performs better with ATS systems.

Is my resume data kept private?

Yes. Resume images are sent to our AI service for analysis and are not stored on our servers. All processing is done in real-time.

Is there a daily limit?

Yes, to ensure service quality, there is a daily limit of 50 analyses per device. The limit resets every 24 hours.

Can I get a refund?

Refunds are handled by Apple. Go to Settings > Apple ID > Purchase History on your device, or contact Apple Support directly.

Still need help?

Send us an email and we'll get back to you as soon as possible.

support@skybringup.com